Seattle Director, Production Management

Seattle Director, Production Management

Seattle Director, Production Management

Innovyx is a fast growing digital messaging company (email, social, mobile) and email service provider. Founded in 1998, Innovyx has doubled in size over the past three years, and currently has 30 full-time employees. In 2000, Innovyx was purchased by Omnicom, one of the world's largest and most successful global advertising and marketing communications holding companies. As the only ESP owned by a major holding company, Innovyx has an enviable and opportunistic position and extensive experience working with agencies and global 2000 companies. With offices in Seattle, New York and Dallas, the company has a strong client base with a solid track record of growth and sustained profitability.
Omnicom Group (NYSE - OMC) is a strategic holding company that manages a portfolio of global market leaders in advertising, marketing services, specialty communications, interactive/digital media and media buying services.
We have an immediate need for a full-time Director, Production Management located in our Seattle office. The Director, Production Management will report to the Chief Operations Officer. The Production team is responsible for smooth and flawless execution of all client projects. This role serves as a critical liaison between Production Management and Account Management and works closely with the Development team.
Key Responsibilities
* Take ownership of project production and management from start to finish.
* Manage new employee and on-going technical training offerings.
* Defines project objectives and oversees quality control. Facilitates the definition of project scope, goals and deliverables.
* Identify and manage project dependencies and critical path. Proactively manage changes in project scope, identify potential crisis and devise contingency plans.
* Develop and implement methods and procedures for monitoring and measuring project success at the highest level. Deliver projects on time, on budget.
* Collaborate with client as needed to identify and scope program requirements and business objectives.
* Support Project Coordinators and Project Managers in developing and managing project schedules, Gantt charts, action plans, etc. and improve communication processes to ensure alignment and calibration of involved departments.
* Act as point of escalation for both technical and administrative issues related to the project.
* Defines project tasks and resource requirements.
* Inspire your team to deliver flawless execution and exceptional service.
* Functions as the team's lead problem solver utilizing critical-thinking skills and offering effective and efficient solution.
* Prioritizes work in process (WIP) with production and account teams to keep projects moving.
* Strategic partner to Account Management to drive client satisfaction.
Key Success Metrics
* Build, develop and grow any business relationships vital to the success of the project.
* Increased employee satisfaction, through development, training and mentoring of project management team.
* Increased profitable revenue growth from existing and newly acquired clients.
* Ensures all resources are appropriately booked and billable.
* Identifies opportunities to adjust processes for efficiencies.
* Ensures smooth running of day-to-day management and operations of the client projects.
* Conduct project post mortems and identify areas for improvement.
Key Requirements
* Bachelor's degree from accredited institution.
* 5-7+ years experience in project management capacity.
* Email Service Provider (ESP) experience strongly preferred.
* Solid track record of managing a large team in a services environment.
* Knowledge of project management techniques and tools.
* Exceptional standards for quality and attention to tact
Please send a copy of your resume along with a cover letter tojobs
Please note: Candidates only please. No vendors, recruiters, solicitors. Candidates should be local to the Seattle area.
Innovyx is an equal opportunity employer.