Personal Lines Zone Underwriting Manager

Personal Lines Zone Underwriting Manager

Title: Personal Lines Zone Underwriting Manager
Location: US-WA-Seattle
Other Locations:
Advance your Underwriting career at Safeco/Liberty Mutual - A Fortune 100 Company!

Safeco Insurance is part of the Agency Markets business unit of the Liberty Mutual Group. Safeco is committed to providing a range of superior property and casualty products to customers across the United States through a network of independent agents. Safeco is proud to support the communities that we live and work in and values a diverse work force.

Boston-based Liberty Mutual Group is a diversified global insurer and fifth largest property and casualty insurer in the U.S. based on 2008 direct written premium. The Company also ranks 71st on the Fortune 500 list of largest corporations in the U.S. based on 2008 revenue. As of December 31, 2009, Liberty Mutual Group had $109.5 billion in consolidated assets, $95.0 billion in consolidated liabilities, and $31.1 billion in annual consolidated revenue. Liberty Mutual Group offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, assumed reinsurance, fire, and surety. Liberty Mutual Group () employs over 45,000 people in more than 900 offices throughout the world.

You'll be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day.

ThePersonal Lines Zone Underwriting Manageris responsible for leading one of three field underwriting organizations serving a multi-region territory. This position is accountable for achieving financial targets, compliance and underwriting quality, and talent development. Individual directs operations of multiple underwriting teams and is responsible for ensuring quality of underwriting, agency experience and service results, and developing strong agency partnerships. Key member on Regional leadership teams engaged with planning and executing regional business plans. Individual will regularly engage with agents to support profitable growth. Individual is member of underwriting leadership team and involved in developing and executing strategic and operational plans supporting corporate objectives.

Responsibilities:
* Leader of an underwriting organization for an assigned portion of the country managing including 12 states and 3 regional territories. Responsible for overall department operations including staff performance, resource allocation, customer service, quality, and expense management. Manages productivity metrics, field staffing levels, and budgets.
* Responsible for participating in the development, implementation and monitoring of underwriting policy and process. Leads a field underwriting organization in selecting risks, ensuring data accuracy, re-underwriting books of business, developing agency rehabilitation plans and executing profit restoration initiatives. Has technical expertise across all personal lines product set and holds highest level of authority with ultimate account decision making responsibility.
* Accountable for financial results including the achievement of combined ratio, PIF growth, and retention for personal lines products within multiple states/regions. Manages profitability in compliance with company policies and procedures including catastrophe management, coverage dispute resolution, and leading the agency management process.
* Develops strong agency relationships in support of agency growth and engagement. Communicates and educates agents on Safeco's business strategies, underwriting appetite and value through day to day operations and participation in agency events.
* Collaborates across the organization with Distribution, Claims, Service Operations, and Home Office partners to execute business plans and resolve product, process, and customer issues.
* Accountable for attracting, hiring, retaining talent, and driving a highly effective organization.
* Responsible for field communications, training strategy, and quality control. Identifies and implements enhancements to new workflows as a result of business process management. Includes development of new workflows as a result of product and automation changes.
* 7-10 years of progressive operational management experience.
* Demonstrated leadership abilities with successful experience leading managers; proven track record of excellent results including accountability for financial results.
* 5 years of personal lines underwriting experience desired; strong operation management skills.
* Strong interpersonal skills and organizational agility, including the ability to deal effectively across a variety of functional areas.
* Proven ability to hire, coach, motivate and develop people.
* Undergraduate degree; CPCU/API designation preferred.
Benefits:

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:
* 401K and Company paid pension plan
* Medical coverage
* Dental coverage
* Paid time-off
* Pay-for-Performance
* Discounts on automobile and homeowner's insurance
* Discount fitness memberships
* Flexible spending accounts
* Tuition reimbursement
* Vision care coverage
* Work/Life resources
* Credit Union membership
* Employee and Dependent life insurance
* Disability insurance
* Long-term care insurance
Overview :

We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.

We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.

We believe our employees take pride in knowing that they help people live safer more secure lives every day.

Responsibility. What's your policy?