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Listed below are the top 10 out of 69 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Monroe, WA
The Service Manager is responsible for managing the service department by effectively scheduling technicians and service appointments. To meet budgeted objectives ...
Goodyear Retail operates more than 600 retail locations throughout the United States committed to providing an outstanding customer service experience. We earn ...
The Service Manager is responsible for managing the service department by effectively scheduling technicians and service appointments. To meet budgeted objectives ...
As front line management, this individual will be responsible for recruiting, teaching, developing, leading, and motivating a team of DISH Network Outside Sales ...
It's an exciting time at Best Buy Mobile! As a Best Buy Mobile Lead Sales Consultant you will support the store manager in the daytoday operation of the store. ...
Job Description: This position will be accountable for managing business reporting, subject and data requirements. The Lead Sales Operations Consultant will ...
POSITION OBJECTIVE: The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience ...
Primary customer account focal point responsible for the receipt, review, validation and processing of customer purchase orders. Coordinates order fulfillment ...
Primary customer account focal point responsible for the receipt, review, validation and processing of customer purchase orders. Coordinates order fulfillment ...
The Sales & Care Representatives are an integral part of our team as they are the front line voice to our customers. In this role you will be responsible for ...
For your reference, we have included the original job posting below.
Customer Service Lead
Job Number:
41916119
Company Name:
Staples
Job Location:
Monroe, WA US
Job Category:
Sales & Sales Management
Customer Service Lead
Customer Service LeadLocation:Monroe, WA (Store 838-19139 State Route 2)
Location Details Staples Store 838-19139 State Route 2 Monroe,WA 98272
»See all jobs at this location
Job Description
Job Title:Customer Service Lead Position Summary:Primarily responsible for providing customer service, consistent with our Easy Sales and Service standards. Responsible for efficient and effective front-end operations General Purpose:Customer Service, Front-end Operations Role Qualifications: * Exhibit Easy Sales and Service behaviors in all interactions and communications with customers, associates and management * Demonstrate the ability to effectively lead, train and peer coach. * Demonstrate the ability efficient and effective front-end operations while adhering to all company programs and procedural compliance * Able to work a flexible schedule Position Responsibilities: * Deliver Easy Sales and Service * Ensure the accurate and efficient processing of sale, store and cross-channel return transactions * Monitor front-end operations, respond as needed * Respond and resolve customer requests and concerns * Provide peer coaching on operational task and reinforce operational standards * Ensure an inviting environment for the customers by maintaining a neat and clean area * Adhere to all company policies procedures and safety standards * Perform other related duties as assigned (i.e. key holder) Essential Skills and Experience: * Planning: aligns own work plan with core plans and processes of the department * Managing Execution: acts resourcefully to ensure that work is completed within specified time and quality parameters * Focus on Service: accurately identifies customer’s requirements * Engage and Inspire: projects a positive image and serves as a role model for others * Building Relationships: relates to people in an open, friendly and accepting manner * Leveraging Diversity: works cooperatively with people who have different backgrounds, knowledge, styles, talents, perspectives, values and beliefs * Results Orientation: identifies what needs to be done and accomplishes the task * Adaptability: remains calm and reasonable amidst tense or stressful situations Basic Qualifications: * Customer service experience in a retail environment * Strong interpersonal and communication skills * Cashier experience
