Benefits Specialist 4
This position reports to the Manager, Health & Productivity in the Health & Wellness organization. Key responsibilities include:
- Analyze and resolve daily indicative data transmission edits and recommend systemic solutions to improve data integrity.
- Complete periodic full data reconciliation between internal HR database and Third Party Administrators database.
- Analyze and resolve benefit billing and payroll deduction edits and recommend systemic solutions to improve data integrity.
- Provide analysis of edits from financial reporting system and determine the actions needed to support payment to our health and welfare plan carriers.
-Liaison with our fiscal operations accounting team to ensure benefit changes are accurately reflected in our financial reporting system.
-Responsible to research and compile benefit data for audits and other legal inquiries, as directed. Interface with central data management team to review trends and seek improvement opportunities in our administrative practices.
- Develops solutions to complex internal administrative and process or system requirements.
- Support Project Portfolio, Resource Management planning, and other data driven initiatives via database input, analysis, and reporting.
- Research data, prepare reports and metrics for analysis and recommend improvement plans as needed.
- Develops solutions to complex internal administrative procedures and process or system requirements. Reviews and monitors data information feed files to ensure accuracy and resolve discrepancies. Contributes to the definition of systems requirements for use by IT developers. Provides benefit deduction input/issues/clean-up to suppliers. Researches and prepares ad hoc reports.
- Compiles data for benefit surveys
- Other duties as assigned
Knowledge/Skills:
- Analytical Skills; Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources with clients, customers and/or suppliers.
- Strong written and oral communication skills, including management of sensitive and/or confidential information.
- Human Resources and/or Benefits experience preferred
- Project Management Skills
- Proficient at MS Office Suite, including Excel, Access, and SharePoint
Competencies
General• Adaptability
Fully understands changes in own and fellow senior employees' work and situations; is frequently called upon to explain the logic or basis for change to other employees; is generally seen as an expert on information about changes affecting own and fellow senior employees' jobs; occasionally mentors fellow employees around the change. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow senior employees and external customers. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.
• Communication
Consistently clarifies purpose and importance; stresses major points; follows a logical sequence. Consistently keeps the audience thoroughly engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Consistently frames even complex messages in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Consistently seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used; attends to both direct and indirect messages from others; correctly interprets messages and responds appropriately. Advises fellow project leads and other internal employees in effective communication techniques.
• Customer Focus
Makes customers and their needs a primary focus of one's actions as a project team leader; develops and sustains productive customer relationships as they relate to project team leadership responsibilities; actively seeks information to understand customers' circumstances, problems, expectations, and needs; presents project level information to customers to build their understanding of issues and capabilities; considers how project level actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists other project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs.
• Decision Making
Consistently recognizes a wide range of complex, specialized issues, problems, or opportunities in own work group, across the organization and with external customers; determines whether action is needed. Steadily identifies the need for and collects information to better understand issues, problems, and opportunities. Regularly integrates complex information from a wide variety of sources; detects complex trends, associations, and cause-effect relationships. Consistently creates relevant options for addressing problems/opportunities and achieving desired outcomes. Formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. Consistently implements decisions or initiates action within a reasonable time. Regularly includes fellow project leads, employees across the organization, and external customers in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.
• Managing Work
Consistently identifies highly critical and less critical activities and tasks amidst a large number of competing demands; adjusts priorities when appropriate. Consistently ensures that required equipment and/or materials are in appropriate locations so that own and others' work can be done effectively. Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Consistently takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently. Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion.
• Work Standards
Consistently establishes expert criteria and/or work procedures to achieve a high level of quality, productivity, or service. Dedicates required time and energy to assignments or tasks to ensure that no aspect of the work is neglected; works to overcome obstacles to completing tasks or assignments. Accepts responsibility for outcomes (positive or negative) of one's work; admits mistakes and refocuses efforts when appropriate. Provides encouragement and support to others in accepting responsibility; does not accept others' denial of responsibility without questioning.
Technical• Analytical Skills
Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources with clients, customers and/or suppliers.
• HR Data Retrieval
Extensive and specialized knowledge of HR database applications, data elements, and how to retrieve needed data.
Basic Qualifications For ConsiderationDo you have at least 5 years Employee Benefits experience?
Typical Education/Experience
Bachelor's degree and typically 10 or more years' related work experience, a Master's degree and typically 8 or more years' related work experience or an equivalent combination of education and experience.
Other Job related information
- Business Unit Shared Services
- Division Enterprise Services
- Program Benefits Administration
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 02/09/2012
